WhatsApp Business Is Not Enough
Gerardo Salandra, CEO, Respond.io | Iaroslav Kudritskiy, COO, Respond.io
You can share this podcast by copying this HTML to your clipboard and pasting into your blog or web page.
Social & Conversational Commerce in Malaysia is booming, and this is down to the 16 million tech-savvy Malaysians driving its growth. But to leverage on this growth, local businesses and brands have to incorporate messaging apps like WhatsApp, Facebook Messenger, Instagram, or WeChat into a single integrated platform. What does this involve, and how will this really change the game for you and your business? Gerardo Salandra & Iaroslav Kudritskiy from Malaysia-based social to conversational commerce platform Respond.io talk to us about missed opportunities, and how to leverage on how your customers interact with you.
Photo Credit : Shutterstock | Chaay_Tee
Produced by: Audrey Raj
Presented by: Audrey Raj
This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.
Categories: markets, economy, technology, managing, Corporates, SME, entrepreneurs
Tags: conversational commerce, Whatsapp API, social commerce, crm, messaging, customer experience, chat,